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Go to the shopThe shipping charges are calculated at checkout based on the price of purchase and the volumetric weight of packaging as defined by our partners.
For All shipments, if the customer is failed to clear or fulfill the local custom requirement within 10 days from the date of arrival at the destination, then the shipment will be automatically returned back to Origin. And all the charges will be debited to the customer. In such a case, we cut the actual charges charged by the shipping company from the amount paid by the customer or adjusted from the purchase made by the customer.
All shipments are subject to clearance at origin & destination customs and at destination, the customer is responsible for clearance. If duty, taxes/vat is levied, the customer has to pay for delivery.
If the consignee fails/denies paying customs charges or any import fees, we have all rights to instruct the delivery partner to ask to destroy the parcel kept on hold by the customs authorities of the receiving country to avoid any extra charges on us. We will notify the customer in such a scenario and if not answered we shall go forward to answer the authorities accordingly. We will not refund any amount of purchase made in such cases.