Cancellation & Refund Policy

All our products are uniquely handcrafted with love and care, so each outfit is designed exclusively for your little one's special celebrations.

All our outfits are made on an order basis, hence we require 10-12 days to dispatch the outfits. We quality-check every outfit before it is packaged and Customisations are double-checked by a dedicated team so the outfits cannot be cancelled or exchanged.

In a rare case if you receive a faulty/defective or have any issues with the product, please email us within 48 hours of receiving the product. Please mention your issue in the email to Info.sweetpocketsofficial@gmail.com along with the order number, clear images, and an opening video of the outfit.

Product images are professionally clicked and sometimes the colour of the actual product may slightly vary from the image.

In case a product is missing from your shipment please email us within 24 hours of the receipt of the shipment for us to investigate further.

In case of refund we take 5 - 7 working days  to process the refund and credit the amount to the customer's bank account.